Shipping, right of withdrawal & returns
All goods are sent directly from Laagasken's warehouse in Norway. We send with DHL express. You will receive tracking on your own e-mail. Shipping takes 5-10 business days depending on your address.
Your order is normally shipped within 24 hours on business days. If you order on Saturday or Sunday, the counting of the 24 hours starts on Monday, which is the first following working day. Sometimes we do not have time to pack and send your order before 48 hours on special occasions or special promotions / sales days or in case of illness.
When will my package arrive?
The transport time varies, depending on the delivery address. It usually takes from 5-10 business days. Once the order has been sent, you will receive an email to the address you provided with tracking information. (If you do not receive this email, check in the spam). All packages will be sent with DHL express from our storage in Norway. After placing your order, you will receive tracking information in a separate e-mail. If you have any questions regarding your order, please don't hesitate to contact us.
Fast shipping with DHL express
Right of withdrawal
You have a full right of return on all ordinary goods. We want satisfied customers! A right of withdrawal form is always included in the package you receive from us. You can return your order within 14 days. We offer a Money Back Guarantee, if you'd like a return, please fill out the Return Form found in your package and send it to us. You are responsible for covering the return cost. You can use the original packaging, or wrap it yourself..
Remember that the item must be returned within 14 days, unused and in the condition in which it was delivered. If the packaging is not damaged or deteriorated in any way (appears as new), no opening will give any reduction in the right of withdrawal. If the item has been used, this does not apply. It takes a long time to return and you also need to contact the tax office to get your taxes back. The tax rules are different to each country so we cannot guarantee the return of the taxes.
If you want an item other than the one you have received (different size, color or model), you return the item using the enclosed return part and right of withdrawal form. We credit your return when the item arrives at our warehouse, and you get your money back. Then you buy the item you want by placing a new order in the online store. (Unfortunately, we will not send you a new size or color when exchanging through the online store system). You can also contact Line at firstname.lastname@example.org if you have any questions.
All international orders must be placed on www.laagasken.com This also includes orders from Denmark and Sweden.